Food Service Radio Podcast

September is National Food Safety Month and the theme this year is "Be Safe, Don't Cross-Contaminate." Listen now as host Tom Andrews talks with Willaim Weichelt, Director of ServSafe at the National Restaurant Association about National Food Safety Month and the materials available from the NRA.

Direct download: Foodservice_Radio_Podcast_-_National_Food_Safety_Month.mp3
Category:Food Safety -- posted at: 8:00am EST

It is said that customers eat with their eyes first and the food pictures you show on your menu can influence what is ordered.  In this Foodservice Radio podcast, we speak with Tom Davenport of RD Images and learn what makes a good food photo and how you can use photography to upgrade your menu.

Direct download: Foodservice_Radio_Podcast_-_Food_Photography.mp3
Category:Menu -- posted at: 8:00am EST

No one ever plans to get sued, yet it happens every day.  Restaurants are at higher risk than many businesses due to the number of employees and the exposure to the general public.

In this Foodservice Radio podcast, we talk with Chris Turner of the Law Offices of Scott L. Soelberg about how to avoid lawsuits and how to structure your assets to protect them in case you are ever sued.

For a copy of Chris Turner's no obligation Asset Protection Blueprint, visit our website at

Direct download: Foodservice_Radio_Podcast_-_Asset_Protection.mp3
Category:Legal -- posted at: 8:00am EST

Immigration and I-9 compliance is an important part of the hiring process and if not followed properly can lead to financial and even criminal penalties.  In this Foodservice Radio Podcast, we talk with Daniel Ramirez of Monty & Ramirez for look at I-9 compliance investigations and what you need to do now to protect you and your business.

Direct download: Foodservice_Radio_Podcast_-_I-9_Compliance.mp3
Category:Management -- posted at: 8:00am EST

Online ordering is going from a competitive advantage to an expected service for many restaurants.  In this Cutting Edge interview, Jordan Von Cluck of Lou Malnati’s restaurants tells us how they set-up their integrated online ordering system and offers tips for other operators looking at this option.

Direct download: Foodservice_Radio_Podcast_-_Online_Ordering.mp3
Category:Technology -- posted at: 8:00am EST

Food service is above all, a "service" business.  So, how do you identlify, recruit, and retain quality, service-oriented employees? That is the topic host Tom Andrews explores with guest Patrick Yearout of Ivar's Restaurants in the Foodservice Radio podcast.

Direct download: Foodservice_Radio_Podcast_-_Employee_Recruitment.mp3
Category:Recruitment -- posted at: 8:00am EST

According to a recent Gallup survey, one in three employees are not engaged. Instead of coming in to work for what they can give, they just come in to work for what they can get. This disengagement impacts the profit & loss in tangible ways.

In an exclusive Foodservice Radio, we talk with Diane Herbel, Director of Field Training and Development for Perkins and Marie Callender's. She shares with us the three key elements of keeping employees coming to work with a bounce in their step and a smile in their heart.

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Direct download: Foodservice_Radio_Podcast_-_Employee_Engagement.mp3
Category:Management -- posted at: 8:00am EST

Carolyn Richmond of Fox Rochschild, LLP speaks about the employment law areas where operators are most vulnerable and makes a number of suggestions to decrease these risks such as:

- Knowing the definition of exempt employees and who qualifies

- Keeping the originals of your time clock and tip pool records (for up to 6 years)

- Providing the tip credit policy in writing if you are taking tip credit

Direct download: Foodservice_Radio_Podcast_-_Restaurant_Employment_Law.mp3
Category:Management -- posted at: 8:00am EST

Upcoming changes in both estate and capital gains taxes make 2012 tax planning critical.  In a Business of Foodservice interview, Brad Saltz, Director of Restaurant Services at SS&G in Cincinnati, walks us through upcoming tax law changes and tells us of the “once-in-a-generation” opportunity that exists for the rest of 2012.

Direct download: Foodservice_Radio_Podcast_-_Avoiding_Taxmageddon.mp3
Category:Taxes -- posted at: 8:00am EST

Understanding the process of how customers make their dining decisions can help you focus your marketing and communication efforts in ways that will grow your business.

In this Foodservice Radio podcast we talk with Carin Oliver, Chief Innovation Officer with Angelsmith.  Carin takes us through a recent study that analyzes the way dining decision-making process and discusses how you can use this information to attract more customers to your operation.

For more food service news visit

For excerpts of the study, visit the Angelsmith website at

Direct download: Foodservice_Radio_Podcast_-_How_Dining_Decisions_are_Made.mp3
Category:Marketing -- posted at: 8:00am EST