Wed, 12 September 2012
Today’s guest on the Foodservice Radio podcast is John Fischer, Associate Professor of Hospitality Service Management at the Culinary Institute of America and author of the book “At Your Service – A Hands-On Guide to the Professional Dining Room.”
Listen as John talks about the changing expectations of service, the tools a server needs to provide exemplary service, and why it is often difficult to get the front-of-house and back-of-house to work together.
This podcast is brought to you by Mrs. Friday's Krabbycakes, the original Krabbycake with the taste consumers love. For more information on the product and their current promotion, visit http://kpseafood.com/krabbycakes.php
Direct download: Foodservice_Radio_Podcast_-_Providing_Great_Service.mp3
Category:Service -- posted at: 8:00am EDT