Food Service Radio Podcast (management)

Immigration and I-9 compliance is an important part of the hiring process and if not followed properly can lead to financial and even criminal penalties.  In this Foodservice Radio Podcast, we talk with Daniel Ramirez of Monty & Ramirez for look at I-9 compliance investigations and what you need to do now to protect you and your business.

Direct download: Foodservice_Radio_Podcast_-_I-9_Compliance.mp3
Category:Management -- posted at: 8:00am EST

According to a recent Gallup survey, one in three employees are not engaged. Instead of coming in to work for what they can give, they just come in to work for what they can get. This disengagement impacts the profit & loss in tangible ways.

In an exclusive Foodservice Radio, we talk with Diane Herbel, Director of Field Training and Development for Perkins and Marie Callender's. She shares with us the three key elements of keeping employees coming to work with a bounce in their step and a smile in their heart.

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Direct download: Foodservice_Radio_Podcast_-_Employee_Engagement.mp3
Category:Management -- posted at: 8:00am EST

Carolyn Richmond of Fox Rochschild, LLP speaks about the employment law areas where operators are most vulnerable and makes a number of suggestions to decrease these risks such as:

- Knowing the definition of exempt employees and who qualifies

- Keeping the originals of your time clock and tip pool records (for up to 6 years)

- Providing the tip credit policy in writing if you are taking tip credit

Direct download: Foodservice_Radio_Podcast_-_Restaurant_Employment_Law.mp3
Category:Management -- posted at: 8:00am EST

Most restaurants use social media as a tool engage customers. However, operators are learning that it can also be an effective tool for communicating and managing employees.

Janet Hoffman of Hoffman & Associations takes us through how saavy operators are using social media for recruitment, scheduling, and training in this Foodservice Radio pocast.

Direct download: Foodservice_Radio_Podcast_-Social_Media_as_a_Management_Tool.mp3
Category:Management -- posted at: 8:00am EST

Generation Y employees have a different concept of work from previous generations, which can be frustrating and challenging to traditional managers.  But, they also bring some unique talents to the industry.  In this Foodservice Radio Podcast with Oren Hertz, instructor at Johnson & Wales University, we examine the best ways to motivate and train Gen Y employees and keep your operation running smoothly.

Direct download: Foodservice_Radio_Podcast_-_The_Gen_Y_Employee.mp3
Category:Management -- posted at: 8:00am EST

Bullying in the workplace is a growing problem.  In this Foodservice Radio podcast host Tom Andrews speaks with Wendy Harkness, Vice President of Human Resources with Advantage Waypoint in Tampa.

Listen now and learn how to recognize bullying, the effects a bully can have on a business, and how to proactively get ahead of the coming legislation.

Direct download: Foodservice_Radio_Podcast_-_Workplace_Bullying.mp3
Category:Management -- posted at: 7:00am EST

Jon Wool of Finesse Cuisine in Chicago has built his catering business around service - which has landed him a number of high-profile catering jobs with both politicians and celebrities.

In this Business of Foodservice feature, Jon share his secrets on recruiting, interviewing and retaining exceptional employees.

Direct download: Foodservice_Radio_Podcast_-_Hiring_Exceptional_Employees.mp3
Category:Management -- posted at: 10:48pm EST